Warranty

Discoloration

For all our Goldfilled items, we give a 1 year warranty for discoloration.

We don't give a warranty on our Goldplated items for discoloration. Goldplated items are more fragile and liable to lose their color overtime. The speed at which the gold plating fades, will depend on multiple variables from chemical products used for skincare, level of perspiration or even your natural skin PH

You can use our jewelry care-guide to maximize the lifespan of the Goldplated items.

Our silver items can tarnish over time, but they can easily be cleaned.

Damage

When your item breaks or is faulty, we offer a 6 month warranty period.

If it's been longer than 6 months you can always send us an email at info@thetwocollectors.nl so we can see what we can do for you.