Warranty

Discoloration
For all our gold filled items, we give a warranty for discoloration. In principle, these items should not discolour. If this does happen, we would like to hear from you so that we can offer a replacement piece of jewelry.

Sterling Silver 925 can oxidize over time. You can easily clean this yourself. On our website we have a DIY where you can read how to do this.

Damage
When your item breaks or is faulty, we offer a 6 month warranty period.

If it's been longer than 6 months you can always send us an email at info@thetwocollectors.nl so we can see what we can do for you.